If you are located outside of the United States, please note that this Site is hosted on our computer servers in the United States. Any personal information collected through this Site may be transferred to the United States and other countries that might not provide an equivalent level of protection as the data protection laws in your home country. Your use of this Site or submission of any personal information will therefore constitute your consent to the transfer of your personal information outside of your home country.
In addition, where appropriate, specific authorizations or consents may be obtained from time to time. For example, we may seek consent to use and share personal information after it has been collected in those cases where Tot Squad wishes to use the information for a purpose not previously identified or for which the individual concerned has not previously provided consent.
In most cases, and subject to legal and contractual restrictions, an individual is free to refuse or withdraw his or her consent at any time upon reasonable, advance notice. It should be noted that in some circumstances, certain Tot Squad products and services can only be offered if a person provides personal information to Tot Squad. If you choose not provide us with any required personal information, we may not be able to offer the products or services requested. We will inform you of the consequences of the withdrawal of consent.
Personal Information means information that can be used to identify an individual and includes:
When you purchase goods at our stores through a Tot Squad Card program or otherwise, we collect information about the purchases you make.
Business contact information (e.g. office address, telephone number) is not considered personal information in certain jurisdictions.
Tot Squad may also collect aggregated data, which is data from which the identity of an individual cannot be determined.
Tot Squad may use personal information provided orally or in writing (including via electronic media) by customers in order to:
We may arrange to have other companies’ marketing and promotions sent to you, but only if you have indicated in your communication preferences that you are interested in such communications.
We may also share information with companies that provide support services to us (such as credit card processors, mailing houses or web hosts), that help us market our products and services (such as email vendors) or our strategic partners. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.
We may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our corporate policies, or to protect our or others’ rights, property or safety. We do not provide information to these agencies or companies for marketing or commercial purposes.
Also, if you participate in any blog or other online forum on our Site, any personal information that you post on the website may be shared with other participants in the forum. In any of these situations, the recipient of the personal information may be located in the United States or another jurisdiction that may not provide an equivalent level of data protection to the laws in your home country.
In the event of a sale of some or all of our business, Tot Squad may disclose personal information to those involved in a transfer of all or part of the assets or business. If such an event were to occur, Tot Squad would strive to ensure that the recipient treat your personal information as described in this policy.
Tot Squad strives to ensure that any personal information provided and in its possession is as accurate, current and complete as necessary for the purposes for which we use that information.
If you have signed up for a thetotsquad.com account either through joining a Tot Squad Card program or making a purchase, we have provided you with a means to log into your account and edit your personal information including name, postal address and phone number to ensure its accuracy at all times.
If you applied for a position at Tot Squad, you can log into the personal profile you created for that purpose and make any necessary changes or updates there.
Tot Squad permits access to and review of Personal Information we hold about an individual by the individual concerned. Tot Squad reserves the right to decline access to Personal Information where the information requested:
Where information will not or cannot be disclosed, the individual making the request will be provided with the reasons for nondisclosure.
Where information will be disclosed, we will endeavor to provide the information in question within a reasonable time and no later than 30 days following the request.
We will not respond to repetitious or vexatious requests for access. In determining whether a request is repetitious or vexatious, it will consider such factors as the frequency with which information is updated, the purpose for which the information is used, and the nature of the information.
During your visit to thetotsquad.com, we will collect certain website use information for a number of purposes, namely to:
You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly.
We also use pixel tags – tiny graphic images – to help us analyze your online behavior, but we do not tie that behavior to any personal information.
Tot Squad strives to maintain appropriate physical, technical and administrative security with respect to its offices and information systems so as to prevent any loss, misuse, unauthorized access, disclosure or modification of personal information.
We encrypt the pipe through which personal information, such as credit card numbers, is sent, using Secure Socket Layer (SSL) technology to ensure that your information is safe as it is sent over the Internet to our server. For more information about credit card security, please read our FAQ. While we strive to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
thetotsquad.com is a general audience site that is not designed nor intended to collect personal information from children under the age of 13. Tot Squad does not knowingly collect personal information from anyone under the age of 13, and does not use such information if it discovers that it is has been provided. To respect the privacy of children and to comply with the Children’s Online Privacy Protection Act, children under the age of 13 should not provide any personal information on this Site. We ask that parents supervise their children while online.
We welcome your questions, comments and concerns about privacy. Please send us any and all feedback pertaining to privacy or any other issue. Tot Squad will investigate all complaints and, if a complaint is justified, we will take all reasonable steps to resolve the issue.