Field Supervisor - Los Angeles
JOB TYPE: Part-Time or Full-Time
SCHEDULE: 2-5 days a week (depending on if part-time or full-time), including some weekend days. Local travel within SF Valley/West LA required.
PAY TYPE: Hourly, up to $15/hour including tips, depending on experience, plus potential for performance bonuses. Benefits negotiable for full-time employees.
WHY WORK FOR US:
Tot Squad is a new business poised for strong growth across the country. Working for a start-up allows you to learn many skills and competencies, as you are required to wear many "different hats”. You will experience the various aspects it takes to run a business – from marketing, sales, operations, business development, and much more. Plus, there will be opportunities for increased responsibility as we grow and start to franchise. We’re building a company culture based on exceptional customer service and a solid repeat customer base by truly delighting the parents who we serve.
We want happy, well-adjusted, and humble employees who work hard and are passionate about safety/children’s health and enjoy working with parents and young children. In turn, we will provide a fun work environment with flexible perks and benefits. We’re committed to developing leaders in our business, who will want to stick around for many years!
-Manage daily on-site operations, including: leading staff, setup and take down at retail locations, coordination and relationship management with retail partners and outside vendors
-Educate families on child safety in and around vehicles, in their homes, and around town
-Professionally reinstall car seats (Child Passenger Safety Technician Certification Training will be provided if not already certified)
-Train and manage team of employees and ensure high standards of customer service, employee conduct and compliance to workplace rules
-Provide excellent customer service; constantly look for new ways to improve quality of service and build the business by incorporating customer feedback and suggesting improvements to sales and operational methods
-College degree or technical school training
-Previous experience in customer service and sales, preferably in child or health field
-Previous management experience in leading and training a team of employees and the planning/implementation of daily operations
-Must speak English and have valid US work authorization
-Must have a valid US driver's license, clean driving record, and experience driving in LA
-Self-motivated and driven, experience working autonomously with little supervision
-Organized, detail-oriented, ability to multi-task and work quickly in a high-stress environment
-Excellent problem solving, oral communication, and interpersonal skills, ability to successfully manage customer relationships and attract new customers
-Ability to lead, manage, and motivate others
-Experienced Certified Child Passenger Safety Technician, or additional experience handling and operating car seats and strollers a plus. Training can be provided if not already completed, but experienced applicants preferred.
-Ability to speak Spanish a plus
IDEAL POSITION FOR THOSE INTERESTED IN OR EXPERIENCE WITH:
-Educating families on Health and Safety
-Serving as a Health Education Resource Person
-Advocating for Health and Health Education
Please send resume and cover letter outlining your skill sets and interest. Email subject should be “LA Field Supervisor.” Email Ms. Jennifer Beall at firstname.lastname@example.org